Office Management Assignment Example | Topics and Well Written Essays - 2750 words

Office Management - Assignment Example We have began to receive online application for mortgages in keeping with the high growth rate of the industry. Mortgage institutions originated approximately $2.3 trillion in total home mortgages in 2003. As mortgage manager handling a group of mortgage officers, I realize my task is more than just supervising my team and monitoring their performance. This is the professional level and I come to believe our relationship must subtly go beyond the professional realm for us to be effective as a team. In my mind, I have to assume a parent figure. I have to care for them, know when my officers are tired, pressured, or experiencing burnout. I have to guard against being a slave driver and instead be a coach, know the individual strength and weakness of my team members; know whom to send to field work and when, as well as whom to assign in-house when this particular "player" needs a respite from the rigors of field marketing. Out there are the capitalists looking for productive ways to invest their money. In the same spectrum are young professionals, young families needing to own houses for various reasons such as convenience, stability, and the humble pleasure of being able to provide a home for loved ones, where at the end of the day the family finds a sanctuary. This is the soft side of our hard functions.A home is more than just a house. It is the foundation of long-term financial and emotional security for one's family, one's very own piece of the American dream. Subtopic 3: selection, training, promotion and retention of employees I started as a mortgage officer myself. It helped a lot that aside from my bachelor's degree, I have had other training opportunities. I often tell my officers that they need to pursue a masteral program of study, even a doctorate if they can. On-the-job experiences are best complimented by research-based theories and principles placed in context by experts in the academe. So that when promotion time comes, those who have MBAs already have edge in climbing the corporate ladder. Subtopic 4: the ever-changing technological environment within an office Going online has truly made radical changes within the office. Applicants for